Responsible Gaming
Our Commitment to Responsible Gaming
At character-security.co.uk, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek support if gambling becomes a concern.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and require all users to confirm they meet the legal age requirement before accessing any gaming services. If you are under 18, please do not attempt to register or play on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling with more money to recover previous losses
- Gambling with money needed for essentials (rent, bills, food, utilities)
- Hiding gambling activity or lying about how much time or money you spend gambling
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Spending increasing amounts of time and money on gambling
- Unable to control the urge to gamble or set limits on spending
- Neglecting family, work, education, or personal interests due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing financial difficulties as a result of gambling
- Attempting to keep gambling activity secret from friends or family
If you recognise any of these signs in your own behaviour, please reach out for help immediately.
Self-Help Tools & Controls
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount you are willing to lose within a given timeframe.
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent.
- Session Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from access to our platform.
To activate any of these tools, please visit your account settings or contact our customer support team.
Support & Help Resources
If you are struggling with gambling, help and support are available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free support, advice, and counselling for problem gamblers and those affected by gambling problems.
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme. Register to self-exclude from all licensed UK gambling operators simultaneously.
Website: www.gamstop.co.uk - Gamblers Anonymous – A fellowship of men and women who share their experiences to help each other overcome compulsive gambling.
Website: www.gamblersanonymous.org.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Take Action Today
If you or someone you know is struggling with gambling, please don't suffer in silence. Help is available, and recovery is possible. Reach out to one of the support organisations listed above—they are free, confidential, and available 24/7.
Remember: Gambling should be fun. If it is causing you stress, financial hardship, or affecting your relationships or work, it is time to seek help.